At SoftDezire, we value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information when you interact with our digital services.
1
Information We Collect
We collect information that you provide directly to us to ensure high-quality service delivery:
- Personal Identification: Name, email address, phone number, and professional details for resume creation.
- Project Assets: Content, images, and branding materials provided for website development.
- Technical Data: IP addresses, browser types, and device information gathered automatically.
- Billing Info: Transactional details required for invoice management and payment processing.
2
How We Use Information
Your data is utilized strictly for professional purposes, including:
- Developing and customizing your resume, portfolio, or business software.
- Communicating project updates, milestones, and technical support.
- Processing payments and managing account history.
- Improving our website performance and user experience through analytics.
3
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience:
- Essential Cookies: Required for basic website functionality and security.
- Analytical Cookies: Help us understand how visitors interact with our services.
- Preference Cookies: Remember your settings and language choices.
- You can manage cookie preferences through your individual browser settings.
4
Data Sharing and Third Parties
We do not sell your personal information. We only share data with trusted third parties when necessary:
- Service Providers: Cloud hosting, payment gateways, and email delivery services.
- Legal Compliance: When required by law to protect our rights or comply with judicial proceedings.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
5
Data Security
We implement industry-standard security measures to protect your data:
- SSL/TLS encryption for all data transmissions.
- Secure server environments with restricted access control.
- Regular security audits and software updates.
- While we strive for maximum protection, no digital transmission is 100% secure.
6
User Rights
Depending on your location, you have the following rights regarding your data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or fix any inaccurate or incomplete information.
- Deletion: Request that we erase your data, subject to legal retention requirements.
- Portability: Request a transfer of your data to another service provider.
7
Changes to This Policy
SoftDezire may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify users of significant changes by updating the "Last Updated" date at the top of this page. Your continued use of our services after such changes constitutes your agreement to the updated policy.
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Contact Information
If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us:
- Email: privacy@softdezire.com
- Response Time: We aim to respond to all privacy inquiries within 48 hours.